xx55 Privacy Policy for Pakistan Players

1. Introduction

This Privacy Policy applies to all players who access, register or interact with xx55 through the website at xx55.run or through the xx55 mobile application. It explains what personal data we collect, why we collect it, how long we keep it and what rights you have over your own information.

xx55 is committed to handling personal data responsibly and with respect for your privacy. We collect only what is necessary to provide a functioning, secure and enjoyable gaming experience for players in Pakistan.

By registering an account on xx55 or continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy. If you have any questions about how your data is handled, you are welcome to contact our support team at any time before or after registering.

2. What We Collect

xx55 collects personal information in two ways — information you provide directly when using the platform, and information collected automatically through your use of the site or app.

Information You Provide

• Registration details: your full name, date of birth, email address, phone number and chosen username when you create your account.
• Identity verification documents: a copy of your CNIC, passport or other government-issued ID when requested during the verification process.
• Payment information: your JazzCash number, Easypaisa account, bank account details or card information provided when making a deposit or requesting a withdrawal. Full payment credentials are handled via secure third-party processors — xx55 does not store complete card or wallet numbers.
• Communications: messages, queries or complaints you send to our support team via live chat or email.
• Responsible gaming preferences: any deposit limits, cooling-off periods or self-exclusion requests you submit through your account settings.

Information Collected Automatically

• Device and technical data: your IP address, browser type, operating system, device model and screen resolution.
• Usage data: pages visited, games played, session duration, bet history and interaction logs within the platform.
• Cookies and similar technologies: session tokens, preference cookies and analytics identifiers as described in Section 6.
• Location data: general geographic location inferred from your IP address, used solely to detect access from restricted regions and to meet fraud prevention obligations.

3. How We Use Your Data

xx55 uses the personal data it collects for the following purposes:

xx55 does not use your personal data for any purpose not listed above without first obtaining your consent or being required to do so by applicable law.

4. Who We Share Data With

xx55 does not sell your personal data to any third party. We share data only where it is necessary to deliver the platform's services or to comply with legal requirements, and only with the following categories of recipients:

Payment Processors

When you deposit or withdraw funds, the relevant transaction details are shared with your selected payment provider — JazzCash, Easypaisa, Raast or your bank. This is strictly limited to the information needed to complete the transaction. These providers operate under their own privacy frameworks and are bound by relevant financial data regulations.

Identity Verification Providers

Where xx55 uses a third-party KYC service to verify the documents you submit, your identity documents and verification data are shared with that provider for the sole purpose of completing the check. Verified data is not retained by the provider beyond the period needed for the verification.

Game Software Providers

The game studios and software providers whose titles are available on xx55 may receive anonymised session and bet data for the purpose of game performance analysis and RNG audit compliance. No personally identifiable information such as your name or payment details is shared with game providers.

Legal and Regulatory Disclosure

xx55 may be required to disclose personal data to law enforcement authorities, financial intelligence units or other regulatory bodies if we receive a valid legal request or are obligated to do so under applicable law. We will notify you of any such disclosure where we are legally permitted to do so.

5. Payment Data

All deposits and withdrawals on xx55 are denominated in Pakistani Rupees (PKR). Payment processing is handled through secure, encrypted channels. xx55 does not store full card numbers, mobile wallet PINs or internet banking credentials on its own servers.

When you make a payment via JazzCash or Easypaisa, a tokenised reference is generated by the payment provider and returned to xx55 to confirm the transaction. This token is used solely to match the deposit to your account and cannot be used to initiate further transactions without your authorisation.

For bank transfers and Raast payments, only the transaction reference, amount and timestamp are retained in our records. Your full IBAN or account number is stored in encrypted form and is accessible only to authorised finance staff for withdrawal processing purposes.

In the event of a dispute or chargeback investigation, xx55 may share the relevant transaction records with the payment provider or relevant financial institution to resolve the matter.

6. Cookies

xx55 uses cookies and similar technologies on its website and mobile application. Cookies are small text files stored on your device that help the platform remember your preferences and maintain your session.

Types of Cookies We Use

• Essential cookies: Required for the platform to function. These include your session token (which keeps you logged in), security cookies and language preference cookies. These cannot be disabled without breaking core platform functionality.
• Analytics cookies: Used to understand how players navigate the platform — which pages are visited most, how long sessions last and where players encounter issues. This data is aggregated and anonymised. We do not use it to identify individual users.
• Preference cookies: Store your selected game categories, display settings and notification preferences so that your experience is consistent across sessions.

xx55 does not use advertising cookies, retargeting pixels or third-party tracking scripts that follow you across unrelated websites. Your browsing activity outside of xx55.run is not monitored or recorded by us.

You can manage cookie preferences through your browser settings. Disabling essential cookies may prevent you from logging in or using certain platform features.

7. Data Retention

xx55 retains your personal data for as long as your account is active and for a defined period after account closure, as required to meet legal, compliance and dispute-resolution obligations.

• Account data (name, email, DOB): retained for the duration of account activity plus 5 years after closure.
• Transaction records (deposits, withdrawals, bet history in PKR): retained for 7 years from the date of each transaction for financial compliance purposes.
• Identity verification documents: retained for the duration of your account plus 5 years after closure, or as required by applicable law.
• Support communications: retained for 3 years from the date of the most recent interaction.
• Session and usage logs: retained for 12 months on a rolling basis.

After the applicable retention period expires, personal data is securely deleted or anonymised so it can no longer be associated with you as an individual. Anonymised data may be retained indefinitely for aggregate statistical analysis.

8. Security

xx55 applies industry-standard technical and organisational measures to protect the personal data it holds. These include:

• SSL/TLS encryption across all data transmitted between your device and xx55 servers.
• Encryption at rest for sensitive stored data including identity documents and payment references.
• Role-based access controls ensuring that only authorised staff can access personal data, and only to the extent required for their role.
• Regular security reviews, penetration testing and vulnerability assessments of the platform infrastructure.
• Two-factor authentication options available to players for additional account security.

Despite these measures, no internet-based platform can guarantee absolute security. In the unlikely event of a data breach that poses a risk to your rights or interests, xx55 will notify affected players without undue delay and take all reasonable steps to contain and remedy the breach.

9. Your Rights

As a player on xx55, you have the following rights regarding your personal data:

• Right of access: You can request a copy of the personal data xx55 holds about you. We will respond to such requests within 30 days.
• Right to correction: If any of your personal data held by xx55 is inaccurate or out of date, you can request that it be corrected. Some details such as your name or date of birth may require supporting documentation to update.
• Right to deletion: You can request that xx55 delete your personal data. We will honour deletion requests where there is no legal or contractual obligation to retain the data. Transaction records required for financial compliance cannot be deleted during the mandatory retention period.
• Right to restrict processing: You can ask xx55 to limit how your data is processed in certain circumstances — for example, while a data accuracy dispute is being resolved.
• Right to withdraw consent: Where xx55 processes your data based on your consent (such as for promotional emails), you can withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to object: You can object to the processing of your data for legitimate interest purposes, including profiling for fraud detection. We will assess each objection on its merits.

To exercise any of these rights, contact our support team via live chat or email. We will acknowledge your request promptly and provide a full response within 30 days. If we are unable to fulfil a request — for example because retention is required by law — we will explain the reason clearly.

10. Minors

xx55 is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. Registration requires confirmation that the player is 18 or older, and identity verification may be requested at any stage to confirm this.

If xx55 discovers that personal data has been collected from a person under 18, that data will be deleted immediately, the account will be closed and any deposited funds will be returned to the original payment method.

Parents and guardians who believe a minor may have registered on xx55 should contact our support team immediately. We take these reports seriously and will act promptly.

11. Policy Updates

xx55 may update this Privacy Policy from time to time to reflect changes in platform operations, data practices or applicable regulations. When material changes are made, registered players will be notified via email or through a prominent notice on the platform.

The "Last Updated" date at the top of this page will always reflect the most recent revision. We recommend reviewing this policy periodically. Your continued use of xx55 after any update constitutes acceptance of the revised Privacy Policy.

If you disagree with any material change to this policy, you should close your account before the effective date of that change.

12. Contact

If you have any questions about this Privacy Policy, want to exercise a data right, or have a concern about how xx55 has handled your personal information, please get in touch with our support team.

We are available 24 hours a day, 7 days a week via live chat on the platform. For formal data-related requests, email is the preferred channel as it creates a written record for both parties.

For full details on platform rules and player obligations, see our Terms and Conditions. For tools to manage your gaming activity, visit Responsible Gaming.